Cleaning
Cleaning and upkeep of the room is the student’s own responsibility. Cleaning and upkeep of the
common areas in the corridor, such as the kitchen and living room is shared between the tenants,
normally on a weekly rota.
Cleaning videos
Below you find a couple of videos that will help you and inspire you to clean your room in the right way
Room temperature
You can expect a room temperature at 20 degrees Celsius measured at the center of the rooms. Please note that heating systems and radiators are regulated automatically, which means that there is not necessarily any problem if a heater is cold or lukewarm – this is regulated by thermostats. If your room temperature gets lower than 20 degrees Celsius you should of course report this.
Smoke detectors
Please note that if there is no central fire alarm, there are smoke detectors mounted in your ceiling. These are provided by the house owner, but the tenant is responsible for changing batteries when they give a “low battery” signal (short beeps).
Reporting Problems
All problems concerning plumbing, heating, electricity, or other installations in the house should be reported directly by the tenant to the house owner’s service staff – see specific information below for each area. You may of course always contact the Housing Office for assistance in this communication but usually it’s easier and faster to contact the house owner directly. In most cases, they have their own service key to your apartment and may, with your permission, enter your room without you being there.
If you have problems with your internet connection, please see contactinformation below. NOTE: in most cases the technical support can only help you if you are in the room with a computer when you call them.
Emergencies like water leakage, plumbing, electricity and heat or other that can cause damage to persons or the building should immediately be reported to the house owner even after office hours. Please see “Emergencies“ for more information.
Where to Report
Flogsta (Sernanders väg)
Report to: Heimstaden
Phone: +46- (0)770 – 111 050
E-mail: kundservice@heimstaden.com
Internet support: Bredband 2 0770-811 000, www.bredband2.se
Salixvägen (Lilla Sunnersta):
Report to: Uppsala akademiförvaltning (UAF), caretakerservice: Fastighetssnabben
Phone: +46- (0)18 – 14 30 20
Online: www.uaf.se
Furniture: contact Uppsala University Housing Office info@housingoffice.se
Internet support: contact Uppsala University Housing Office info@housingoffice.se
NOTE: Caretakers cannot enter your apartment to fix problems unless you put your lock in service position (take out the key in “10 o’clock position”: \ )
Klostergatan 16:
Report to: Uppsala akademiförvaltning (UAF), caretakerservice: Fastighetssnabben
Phone: +46+ (0)18 – 14 30 20 or www.uaf.se
Furniture: contact Uppsala University Housing Office info@housingoffice.se
Lost key/Opening Assistance: Avarn 018 – 14 56 00
Internet support: contact Uppsala University Housing Office: info@housingoffice.se
Rackarbergsgatan
Report to: Uppsalahem
Phone: +46- (0)18 – 727 36 00
E-mail: info@uppsalahem.se
Internet support: Bahnhof, 010-510 00 00, support@bahnhof.net
Kantorsgatan
Report to: Rikshem
Phone: +46- (0)10 – 70 99 200
E-mail: info.uppsala@rikshem.se
Internet support: Tyfon, 08-54 60 00 00, support@tyfon.net
Eklundshofsvägen:
Report to: Rikshem
Phone: +46- (0)10 – 70 99 200
E-mail: info.uppsala@rikshem.se
Internet support: Bredband2, 0770-81 10 00
Snerikes Nation
Report to: Snerikes Bostäder
Phone: +46- (0)18-52 30 01
E-mail: bostad@snerikebostader.se
internet support: Bredband2, 0770-81 10 00
Ekebyvägen:
Report to: Uppsalahem
Phone: +46- (0)18 – 727 36 00
E-mail: info@heimstaden.se
Furniture: contact Uppsala University Housing Office info@housingoffice.se
Internet support: Bahnhof, 010-510 00 00, support@bahnhof.net
NOTE: Please note that the caretakers and servicemen have no keys to your door at Ekebyvägen, so you should place your extra key in the door tube which can be opened by the servicemen only.
V-Dala Nation
Report to: V-Dala Bostäder
Phone: +46- (0)18-12 80 70
E-mail: bostad@v-dalabostad.se
Internet support: Bredband2, 0770-81 10 00
To report a problem, please visit Fault report
Fältgatan & Mejerigatan (Visby, Gotland):
Report to: K2A, info@k2a.se
Phone: +46 (0)10-5105510, Mon-Fri 13.00-15.00
(during national holidays, use the emergency number: +46 (0)10 470 58 45)
Furniture: contact K2A at info@k2a.se
Internet support: contact Bahnhof, 010-510 00 00
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