FAQ

The UUHO reception does not handle keys to all of our residential areas. Please check the information on My Pages for updated information on where the keys for your residential area should be returned.

Your keys have to be returned by 11:00 on the last day of your contract. Not returning your keys in time may result in extra costs for the tenant.

Your rented apartment must be thoroughly cleaned before returning it at the end of your contract.

If you are renting a room with shared facilities, you must also make sure that your part of the shared areas, such as your cupboard in the kitchen, your shelves in the fridge and freezer etc., is thoroughly cleaned.

No, we cannot allow you to stay in the rented apartment after 11 am on the last day of your contract. there are no exceptions to this rule.