FAQ

You need a valid passport/ID to be able to collect your keys
We recommend that you get a home insurance
Read your arrival information on My Pages

Contact us as soon as possible via email and we will do our best to help guide you to avoid unneccessary costs.

Uppsala Univerity Housing Office has an insurance for the apartment regarding fire, break in or other damages. Personal belongings are not covered by this insurance, neither is health care.

Please make sure that you have a proper insurance for your stay.

Information about where to collect your keys are stated in your arrival information available on My Pages.

Yes, all our apartments are furnished

Yes, as long as they are removed from the apartment when you move out.

This is depending on housing area, please consult your housing guide for further information.

We have a few parking spots on a few adresses, contact us if you are interested in parking and we will check the availability.

Yes, cancellations more than one month before the contract starts can be done without any cost. Cancellations less than one month before the contract starts are charged one months’ rent.

Yes, send an email to Housing Office with information about who is allowed to collect the keys in your place. That person also needs to bring a valid passport/ID.